Category Archives: Retail

Can Sliders be part of Seductive Design

Confused.com's Slider

Exmaple of Confused’s slide bars

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‘Pimp my furniture’ by Ikea

I’m loving the new “thisismykea” website. It’s a site where you can personalise your Ikea furniture by adding a design from a number of artists and brands. The website itself is slick with a really clear layout, a bold hero … Continue reading

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Natural History Museum – website saved by the Customer Contact Centre

I’m taking my son and his uncle to the Natural History Museum this weekend and as my son is completely ‘Dinosaur- mad’ I decided to book tickets online for the Age of the Dinosaur Museum. Now, the museum is free … Continue reading

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Physical retail shops can learn from online

Ok, this is a bit of a rant at physical retail stores so apologies that it’s slightly off topic and slightly ‘rantish’. Just something to get off my chest I feel. Digital Retail has been following trends,traditions and best practice … Continue reading

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Volkswagen Cars Website

Just been having a look at Volkswagen’s website as I haven’t had a good browse around car sites for a while. I’m not interested in cars really, for me they serve a purpose but that’s as far as it goes. … Continue reading

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ecommerce EXPO – Olympia,London -19-20 October 2010

I attended the ecommerce Expo yesterday (20th Oct) and thoroughly enjoyed myself, having not been able to attend last year. Thought I’d give a quick summary of things I learned and had re-confirmed yesterday. Here’s some of the better talks … Continue reading

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Offline fulfillment as done by John Lewis and Argos

Recently, my wife decided we need 3 pieces of  new furniture for the house. I didn’t argue, there’s no point – I  just looked at the images she’d found online and nodded in agreement. The websites in question were John … Continue reading

Posted in Customer experience, Fulfillment, Retail, User experience design | 2 Comments